U.S.-Based Customer Care
When you need assistance with a Swift Stream product, just contact our U.S.-based, dedicated Customer Service & Support Department open 6 days a week.
Got questions about how to fly your drone? Need help charging batteries? We’re here to answer any questions you have about your remote-controlled products.
We also keep a full inventory of parts in stock, so if you need a replacement, you never have to wait more than a few days. For repairs, our trained technicians are ready to service your RC drone or vehicle within 48 hours of arrival.
Our dedicated service team is available:
Service Hours Monday through Friday 9am to 6pm (EST)
Email: Service@SwiftStreamRC.com
Phone: 866-296-2700
Address: Swift Stream RC Service Center
1324 Forest Ave #404
Staten Island, NY 10302
Warranty:
All Swift Stream products are backed by a 60-day Limited Warranty for parts and labor due to manufacturer’s defect. If we can’t fix it, we replace it!
Parts:
Please see our Parts page to order additional parts for your RC Product.
All orders will be processed by AEI/Abrim International, Inc.
All parts are FREE for the first year following the date of purchase (excludes shipping and handling charges of $6.95 after the 60-day Warranty Period).