U.S.-Based Customer Care
When you need assistance with a Swift Stream product, just contact our U.S.-based, dedicated Customer Service & Support Department open 6 days a week.
Got questions about how to fly your drone? Need help charging batteries? We’re here to answer any questions you have about your remote-controlled products.
We also keep a full inventory of parts in stock, so if you need a replacement, you never have to wait more than a few days. For repairs, our trained technicians are ready to service your RC drone or vehicle within 48 hours of arrival.
Our dedicated service team is available:
Service Hours Monday through Friday 9am to 6pm (EST)
Saturday 10am – 3pm (EST)
Address: Swift Stream RC Service Center
3940 59th Street,
Woodside, New York 11377
All Swift Stream products are backed by a 60-day Limited Warranty for parts and labor due to manufacturer’s defect. If we can’t fix it, we replace it!
Please see our Parts page to order additional parts for your RC Product.
All orders will be processed by AEI/Abrim International, Inc.
All parts are FREE for the first year following the date of purchase (excludes shipping and handling charges of $6.95 after the 60-day Warranty Period).